Policies

Our Background & Philosophy

Bookings and Cancelations

Prices are based on 1 group lesson per week, 10 weeks per term.

Group and regular private lessons are booked and paid for by the term.

Make-up lessons due to wet weather or illness must be booked and completed within the same term. If a child cannot attend a lesson, it is the responsibility of the parent to arrange another time/day for a make up lesson via iClass Pro App.

Lessons are not transferrable to the next term.

Cancellation for private lessons requires 24 hours notice.

​Credits for lessons will only be given to a child who is sick for a period of time, for example – broken arm, doctor's certificate for extended illness. 

 

Wet Weather

There is no make up sessions or refunds if you choose not to attend the session. Lessons will only be cancelled at the coaches discretion in determining wether play can continue. In the event the coach cancels the session a make up lesson will be scheduled.

A wet weather cancellation is only made by the coach running the session. You will be contacted if there is a cancellation. Lessons are always on unless you have been contacted. If you choose not to attend and the session is run, there will be no make up lesson.

Safeguarding Children

Coast Community Tennis has a zero tolerance approach to any form of child abuse. Our commitment extends beyond creating an environment that minimises risk or danger. We are committed to building and environment that is both child-safe and child-friendly. We strive to provide an environment in which children feel respected, valued and encouraged to reach their full potential.
Further information on the links below

Safeguarding Children Policy

Code of Conduct

Coast Community Tennis are responsible for setting standards and values that apply to all levels of participants.

There is a code of conduct in place is to ensure everyone is treated fairly and with respect. All staff, participants and spectators must behave in a manner which must not inflict mental or physical anxiety or hurt to another individual.
Inappropriate actions and unacceptable behaviour includes but is not limited to:
1. Racquet throwing or swinging.
2. Swearing.
3. Being abusive or aggressive.
4. Intimidating behaviour.
5. Questioning another person’s integrity over line calls or other actions.
6. Causing danger to other players through your play.
7. Opponents, partners, and others on or near the courts should always be shown respect and consideration.
8. Criticism of partners or opponents should be avoided. Encouragement is far more constructive.
9. Members should never walk behind players whilst a game or a rally is in progress.
Only participating students are allowed on court. Siblings, friends & family are NOT permitted on court unless otherwise requested by a Coast Community Tennis staff member.