Policies
Our Background & Philosophy
Bookings and Cancelations
Prices are based on 1 group lesson per week, 10 weeks per term.
Group and regular private lessons are booked and paid for by the term.
Make-up lessons due to wet weather or illness must be booked and completed within the same term. If a child cannot attend a lesson, it is the responsibility of the parent to arrange another time/day for a make up lesson via iClass Pro App.
Lessons are not transferrable to the next term.
Cancellation for private lessons requires 24 hours notice.
​Credits for lessons will only be given to a child who is sick for a period of time, for example – broken arm, doctor's certificate for extended illness.
Wet Weather
There is no make up sessions or refunds if you choose not to attend the session. Lessons will only be cancelled at the coaches discretion in determining wether play can continue. In the event the coach cancels the session a make up lesson will be scheduled.
A wet weather cancellation is only made by the coach running the session. You will be contacted if there is a cancellation. Lessons are always on unless you have been contacted. If you choose not to attend and the session is run, there will be no make up lesson.
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Safeguarding Children
Coast Community Tennis has a zero tolerance approach to any form of child abuse. Our commitment extends beyond creating an environment that minimises risk or danger. We are committed to building and environment that is both child-safe and child-friendly. We strive to provide an environment in which children feel respected, valued and encouraged to reach their full potential.
Further information on the links below
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Code of Conduct